Operational Analyst

Yango Delivery is an international project working in 13 countries and four continents, with more than 100 specialists shaping its future every day. We prefer an entrepreneurial working style with a high degree of freedom where anyone can make a real difference.

Right now, we’re looking for a senior/mid-level analyst to join our international operational analytics team.

Responsibilities:

• Generate ideas, research data, and A/B test hypotheses to improve the business
• Analyze delivery and support operations for insights, including behavior patterns, cohort analytics, and courier segmentation
• Develop operational tools and courier policies (incentive plans, subsidy policies, activity programs, and so on) to decrease operational costs and drive overall profitability
• Track operational and courier metrics and analyze changes
• Manage initiative implementation to significantly impact business revenue/profitability in the long term
• Create actionable dashboards and data-driven decision-making tools to support business stakeholders

Qualifications:

• University degree in exact sciences/economics
• 1-3 years of analytical experience
• Strong analytical skills and business acumen
• Strong knowledge of SQL and Python
• Project management skills/experience
• Advanced communication skills
• Upper-intermediate English fluency

Preferred qualifications:

• Advanced MS Excel proficiency
• Familiarity with machine learning techniques
• Advanced proficiency with Tableau, Power BI, or a similar data-visualization tool